Member profile
Francis Roy
Business name:
Ti4a Conseil
Headline:
Senior ITSM Consultant - specializing in work organization
LinkedIn profile:
Email:
Website:
Expertises:
Analyst / Advisor
Specialization:
Change Management Consultant, Business Analyst, Process Analyst, Operations and Maintenance Consultant, Implementation Consultant, Methodology Consultant, Strategic Consultant
Expertises:
Project management / PCO
Specialization:
Management - Project
Expertises:
Architect
Specialization:
Business Architect, Enterprise Architect, Integration Architect, Technology Architect
Description:
I offer services in organizational transformation, strategic guidance and advice, aligning IT / business and governance, work organization and process improvement always linked with information technologies. I specialize in ITIL, COBIT and ISO / IEC 20000. My interventions are results-oriented and collaborative work with individuals. For me, the rule is simple, the process works only if employees adhere to it.
* ITSM : IT Service Management
* ITSM : IT Service Management
Regions:
Chaudière-Appalaches,
Quebec - North Shore,
Quebec - South Shore
Keywords:
Amélioration continue,
Cobit,
Conseil stratégique,
Conseiller en optimisation de processus,
Diagnostic organisationnel,
Gestion du changement,
GSTI,
ITIL,
ITIL - Certification "Expert",
ITSM,
Organisation du travail,
Réingénierie de processus,
Transformation organisationnelle
