AQIII - Quebec Association of IT Freelancers
FR

Member profile


Francis Roy

Business name:
Ti4a Conseil
Headline:
Senior ITSM Consultant - specializing in work organization
LinkedIn profile:

Availability:
Dec. 31, 2017
Email:
Expertises:
Analyst / Advisor
Specialization:
Change Management Consultant, Business Analyst, Process Analyst, Operations and Maintenance Consultant, Implementation Consultant, Methodology Consultant, Strategic Consultant
Expertises:
Project management / PCO
Specialization:
Management - Project
Expertises:
Architect
Specialization:
Business Architect, Enterprise Architect, Integration Architect, Technology Architect

Description:
I offer services in organizational transformation, strategic guidance and advice, aligning IT / business and governance, work organization and process improvement always linked with information technologies. I specialize in ITIL, COBIT and ISO / IEC 20000. My interventions are results-oriented and collaborative work with individuals. For me, the rule is simple, the process works only if employees adhere to it.

* ITSM : IT Service Management

Regions:
Chaudière-Appalaches, Quebec - North Shore, Quebec - South Shore

Keywords:
Amélioration continue, Cobit, Conseil stratégique, Conseiller en optimisation de processus, Diagnostic organisationnel, Gestion du changement, GSTI, ITIL, ITIL - Certification "Expert", ITSM, Organisation du travail, Réingénierie de processus, Transformation organisationnelle